Customers are the most important source of feedback. Online reputation management requires the use of strategies to influence, improve, and make the online perception of your business more accurate. This means monitoring what is being said about your brand and taking steps to encourage more of your promoters to highlight your brand online. It is time to take control of your online reputation and drive more sales.

In this webinar you will learn:

• Why you can have all the best tools in the world for generating online reviews, but still fail at consistently driving 5-star reviews
• The power of multi-channel communication to increase review count
• How to get your entire team on board and integrate reviews and reputation management into your team culture
• The importance of responding to ALL reviews
• How to streamline the process so you can focus on your business and let your reputation speak for itself